Step Into Continuous Improvement Leadership

Start now with your self-paced online course

This first level certification course will be exposing you on leading continuous improvement with basic lean theory, tools, techniques and terminology.

You will understand the art and science of improvement with essential and practical steps.
Your instructor summarizing the course



Gülcan Telci

Gülcan is a global business and leadership consultant and trainer with over 20 years of experience in the UK and North America, helping executive leaders to achieve their goals. She is a Lean Six Sigma Black Belt, holds a BSc in Statistics and an MBA from Warwick University, UK.

Gülcan is a certified Coach, NLP Practitioner and a member of Nancy Kline’s “Time to Think Collegiate".

After many years of living in London, she now divides her time between Hawaii and Arizona with her husband Jason.

Who is this course for?

  • You are interested in the theory and process of leading continuous improvement. You are a manager, clinician, a leader or an administrator. This is for you!

  • You are a manager, a leader wishing to build your skills to do improvement with and via others. This is a great step to become an improvement coach!

  • You are an organizational leader with a goal of promoting continuous improvement culture. This is for your team!


  • 1

    Before We Begin

    • Welcome To Leading Continuous Improvement - Level 1 Certificate

  • 2

    Section 1 - Structure for Sponsorship

    • Untitled quiz

    • Structure Essentials

    • Essential One - Vision & Purpose

    • Essential Two - Collaboration

    • Essential Three - Methodology

  • 3

    Section 2 - Effective Engagement

    • Engagement Essentials

    • Essential One - Individual Level Engagement

    • Essential Two - Team Level

    • Essential Three - Other Stakeholders

  • 4

    Section 3 - Science of Improvement